Security is on everyone’s mind these days. At Alterna we do our best to ensure safe and secure banking experiences regardless of the channel you choose to conduct your financial business.

We ensure your personal information is protected while in transit between your computer and our services through the use of industry standard security techniques which include Secure Socket Layers (SSL) encryption.

Encryption ensures that information in transit between your computer and our server cannot be read (private and confidential) or changed (integrity).

What is encryption and how does it work?

Encryption is the process of scrambling data into an unreadable format. It is more secure to transmit encrypted data over the internet. Data is sent by your browser through an encrypted channel to our secure systems where the message is safely received.

Some browsers can create a more secure channel than others, owing to the ‘strength’ of their encryption. To safeguard your personal and financial information, we use 128-bit SSL – or Secure Socket Layer. If you have a browser that only supports ‘weaker’ encryption such as 40-bit or 56-bit SSL, you will need to upgrade your browser before using our site.

Alterna refers to both Alterna Savings and Credit Union Limited (operating as Alterna Savings) and its wholly-owned subsidiary, CS Alterna Bank (operating as Alterna Bank). Together, Alterna Savings and Alterna Bank form the Alterna Financial Group.